Grain reads your customer's reviews every week and turns them into a clear, prioritised list of what to improve - so you can act, not guess
From raw reviews to clear action, in minutes
Sample weekly report
The Mill - 24 reviews analysed
Not another dashboard you'll stop opening.
"I already read my reviews."
Reading one at a time, the pattern never surfaces. Grain reads them all at once and tells you service has been flagged in 8 of the last 12. That's the difference between awareness and intelligence.
"I don't have time for another tool."
Two minutes. Paste your reviews, click analyse, get a prioritised action list. Less time than replying to a single review - and this one tells you which reviews are actually worth worrying about.
"Do I really need this?"
Most venues don't have an ops manager, mystery shoppers or monthly reporting. Grain is the oversight function that fills that gap.
In June, The Mill Garden nearly lost its reputation. Grain caught it first.
Walk through four months of review data - a kitchen crisis, a recovery, and the moment scores turned around. No login, no setup.
See what happened →Less than one lost table a month.
3 free analyses included with every account. No credit card required.